What's In The Box
The brand new podcast from BOXTEC. Join us as we invite guests from retail and hospitality to discuss the issues of the day, with one unique twist: uncut, unedited and each episode just fifteen minutes long - because we're busy and we know you are too.
Episodes
11 episodes
Beyond the Queue: Reimagining Service in Luxury Retail
Luxury retail and self-checkout technology might seem like unlikely companions, but Harrods has proven this combination can dramatically enhance the customer experience. In this fascinating conversation with Paul Reid, Harrods' Senior Retail Sy...
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16:43
From Florence and Fred to Tru-Size: Julia Reynolds' Journey to Solve Fashion's Fit Problem
Finding clothes that actually fit is a universal struggle, but it's not your body that's the problem—it's the entire fashion industry. Julia Reynolds, the retail veteran who helped bring Florence and Fred to life at Tesco, has spent her career ...
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22:57
Cornwall Inspires: How Seasalt Transformed Local Heritage Into Retail Success
The rugged Cornish coastline isn't just a picturesque holiday destination – it's the beating heart of one of Britain's most distinctive fashion brands. In this fascinating conversation with Seasalt's CIO Adam Cotgreave, we explore how a chance ...
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20:14
Seasalt's evolution from army surplus to fashion brand
In next week's episode of 'What's in the Box', Andrew interviews Adam Cotgreave, CIO of Seasalt, discussing the brand's roots in Cornwall, its evolution from a practical clothing store to a fashion lifestyle brand, and its ambitious plans for g...
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1:10
The Andy Gomarsall Story: World Cup Winner Turned Sustainability Advocate
Ever wondered what connects a Rugby World Cup champion with cutting-edge sustainability? Andy Gomarsall MBE takes us on a fascinating journey from elite rugby to pioneering the circular economy revolution.The conversation begins with An...
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22:03
Attention to detail - how England won the rugby World Cup
In this clip of episode 4 of 'What's in the Box', host Andrew Busby speaks with Andy Gomarsall, a former England Rugby World Cup winner and current executive director at N2S Limited, about the lessons learned from professional sports and how th...
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1:13
Retail Design Revolution: 40 Years Shaping the High Street With David Dalziel
What does it take to design retail spaces that captivate customers, build brand loyalty, and withstand the test of time? David Dalziel, the visionary behind some of the most recognizable store designs on the high street, reveals the fascinating...
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22:45
Technology with Purpose: How EE is Transforming the Telco Experience
What happens when you take a pharmacy leader with an OBE and put him in charge of reimagining retail in the telco industry? Pure innovation.Asif Aziz, Retail Director at EE, brings a refreshingly human-centered approach to retail. Drawin...
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23:44
Fiona Lambert: Reinvention at 60 - From Fashion Executive to Dating Expert
What happens when a fashion industry veteran finds herself single and sixty? Fiona Lambert's transformative journey from retail executive to author and social media sensation reveals the unexpected joys of midlife reinvention.After deca...
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22:13