What's In The Box
The brand new podcast from BOXTEC. Join us as we invite guests from retail and hospitality to discuss the issues of the day, with one unique twist: uncut, unedited and each episode just twenty minutes long.
Episodes
28 episodes
Making Moments Matter: A Retail Expert's Top Five, With Melissa Moore
What makes retail truly magical? In this captivating episode, we turn the tables on retail advisor Melissa Moore, who previously joined us to discuss banishing retail buzzwords to Room 101 on her podcast The Retail Tea Break. This time, she sha...
Beyond the Queue: Reimagining Service in Luxury Retail
Luxury retail and self-checkout technology might seem like unlikely companions, but Harrods has proven this combination can dramatically enhance the customer experience. In this fascinating conversation with Paul Reid, Harrods' Senior Retail Sy...
From Florence and Fred to Tru-Size: Julia Reynolds' Journey to Solve Fashion's Fit Problem
Finding clothes that actually fit is a universal struggle, but it's not your body that's the problem—it's the entire fashion industry. Julia Reynolds, the retail veteran who helped bring Florence and Fred to life at Tesco, has spent her career ...
Cornwall Inspires: How Seasalt Transformed Local Heritage Into Retail Success
The rugged Cornish coastline isn't just a picturesque holiday destination – it's the beating heart of one of Britain's most distinctive fashion brands. In this fascinating conversation with Seasalt's CIO Adam Cotgreave, we explore how a chance ...
The Andy Gomarsall Story: World Cup Winner Turned Sustainability Advocate
Ever wondered what connects a Rugby World Cup champion with cutting-edge sustainability? Andy Gomarsall MBE takes us on a fascinating journey from elite rugby to pioneering the circular economy revolution.The conversation begins with An...