
Channel Automation Podcast
Learn about the techniques that convert leads by tuning in weekly to hear from the Channel Automation team and guests! We interview industry experts as well as talk about the latest advances in marketing automation.
For more information on Channel Automation's services, visit https://channelautomation.com/
Episodes
37 episodes
BadAss Tech Pt. 3: Facebook and Google Automated Replies - Client Communication Streamlined
Welcome back to another episode of Channel Automation, where we gear up to unravel the complexities of lead conversion and explore cutting-edge solutions in business intelligence.In this three-part episode Hosts KC Urias and Vic Sun wil...
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19:33

BadAss Tech Pt. 2: The HumAIn tool for Human Experts - Next Gen AI Assistants
Welcome back to another episode of Channel Automation, where we gear up to unravel the complexities of lead conversion and explore cutting-edge solutions in business intelligence.In this three-part episode, Hosts KC Urias and Vic Sun wi...
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27:48

BadAss Tech Pt. 1: CHAU and GECKOBOARD - Analytics made easy
Welcome back to another episode of Channel Automation, where we gear up to unravel the complexities of lead conversion and explore cutting-edge solutions in business intelligence. In this three-part episode Hosts KC Urias and Vic Sun wi...
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13:47

The Power of Streamlined Customer Outreach with Brian Rudd
Learn more about our guest: https://www.linkedin.com/in/brian-rudd-5b26351a/We’re back! In this episode of Channel Automation, we submerge into the world of ...
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22:44

Mastering Commercial Property Maintenance with David Kirk
Learn more about our guest:LinkedIn - https://www.linkedin.com/in/david-kirk-ppm/ In this episode of Channel Automation, we engage in a compelling conversation with David Kirk, Vice President of Sales at Preferred Property Mai...
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22:21

Building Strong Teams for Home Service Success with Ruben Ugarte
Welcome to another episode of Channel Automation, the podcast where we decode the intricacies of technology and marketing automation for your business. I’m your host, KC Urias, and today we're diving into the vast ocean of compliance and effici...
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29:25

Innovations in Home Improvement Marketing with Sarah Nelson
Welcome back to Channel Automation, where we delve into the fascinating world of digital marketing and its ever-evolving tools and strategies. In today's episode, we sit down with the insightful Sarah Nelson, a digital marketing specialist from...
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29:27

The Cultural Shift to Automated Success in Sales Teams with Rob Cass
Welcome back to Channel Automation, the podcast that dives deep into the world of optimizing communication and processes through automation. I'm your host KC Urias, and today we have an exciting episode lined up for you.In today's episod...
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29:41

The Sweet Spot of Marketing: Zora Chase on Merging Sales with Strategy
Welcome back to Channel Automation, your beacon for navigating the interplay between marketing and technology. I'm your host, KC Urias, and today is Wednesday, January 25, 2024. We have a remarkable episode lined up with a special guest, market...
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35:31

AI Cloning and Conversational AI: A Robocall Conundrum with Gerry Christensen
Welcome back to Channel Automation, where we dive deep into the ever-evolving world of automation and technology in business. This is KC Urias, and in today’s episode, we have returning guest Gerry Christensen here to discuss some urgent and gr...
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39:47

Avoiding Scam Flags: Gerry Christensen Discusses Call Center Best Practices
Welcome to Channel Automation, I’m your host KC Urias, and on today's episode, we have a special guest: Gerry Christensen, an expert on call center technology and the complexities of caller ID reputation. As we dive into this episode, we'll unw...
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33:39

AI in Business Operations: Dean Iwaoka Shares Insights on Using Athenic for Decision-making
In this episode of Channel Automation, host KC Urias dives deep into the world of AI with special guest Dean Iwaoka, Head of Growth at athenic AI. They discuss how athenic AI utilizes natural language processing to enable users to ...
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28:21

The Rise of Texting in Business Communication with Sidney Bills
Hello listeners, this is KC Urias, your host for Channel Automation. Today we are joined by none other than Sidney Bills from Bath Experts, a company that prides itself in delivering luxurious, yet accessible bathroom solutions widely across th...
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30:22

Unmasking Deceptive Ratings and Review
Welcome back to another exciting episode of Channel Automation, the podcast that delves into all things automation and business strategies. I'm your host, KC Urias, and today we have a very special guest joining us, none other than Todd Lewis, ...
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31:41

Ensuring Compliance and Deliverability: Best Practices for Text and Call Outreach on Channel Automation
Welcome to another episode of "Channel Automation" with your hosts, Steven White and KC Urias. In today's episode, we dive into the world of messaging compliance, channel automation tools, and the complexities of managing call center systems.
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37:28

From Programming to Call Centers: How Automation Impacts Outbound Contact Rates
Welcome back to another exciting episode of "Channel Automation"! In today's episode, our hosts, Steven White and KC Urias, are joined by a special guest, Jason Shatzkamer. Jason is going to share his fascinating journey of combining computer p...
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31:43

Overcoming Fears and Simplifying Home Improvement: Lessons from Matt Wittenbrink
Welcome back to Channel Automation!In today's episode, we have a special guest, Matt Wittenbrink, who will be sharing insights into the world of home improvement and the challenges faced in the industry. Matt's company specializes in si...
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31:23

Building Personal and Professional Growth: Unlocking Potential in Call Center Jobs
Welcome to another episode of Channel Automation! In today's episode, we have the pleasure of hosting Angela Granroth, a seasoned call center professional with a passion for revolutionizing the industry. Angela will be sharing her insights and ...
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37:28

Unveiling the Secrets of Lead Conversion: A Conversation with Brian Hafer
Welcome back to another episode of Channel Automation! In today's episode, our hosts Steven White and KC Urias are joined by special guest Brian Hafer, an expert in lead generation and channel automation.As COVID-19 continues to reshape...
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26:29

Maximizing Lead Conversion: How to Engage with Low Intent Leads in Channel Automation
Welcome back to another episode of Channel Automation!In today's episode, we dive deep into the outdated strategy of pushing for multiple "yes" answers and why it's time to shift our approach. We explore the discomfort some people feel when...
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27:09

Power Trio: CRM, Omnichannel, and Business Intelligence
Welcome to Channel Automation Episode #13! Dive deep with KC, Stephen, and Vic as they unravel the complexities of business software and the path to automation. 🎙️In this episode, our hosts shed light on the real-world implicat...
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28:32

Boost Your Advertising ROI: Exclusivity and Consolidation Strategies for Success
Welcome to Channel Automation, where we dive deep into the techniques that convert leads.In this episode, we are joined by Daniel Rahmon from Clever Digital, a specialist in paid advertising. Daniel shares his insights on targeted demogr...
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21:13

Unleashing the True Potential of Five9: Strategies beyond Copying Others
On this episode of Channel Automation, Vic Sun discusses how many companies buy technology but fail to use all of its features and instead copy what others are doing. Vic suggests experimenting with different strategies and using data analysis ...
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40:41

Accelerate Your Business Growth with Channel Automation and the power of NFC
In this episode of Channel Automation, Steven White, Vic Sun, and KC Urias discuss the power of their new technology in comparison to traditional marketing methods. They challenge various companies to use their automation system and show how it...
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34:06

Next-Level Customer Experience in Call Center Automation
In this episode of the Channel Automation Podcast, we explore strategies for improving user experience to drive higher customer conversion rates. From reconsidering call-heavy approaches to prioritizing brand alignment and understanding custome...
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32:40
