Car Dealership Podcast
Welcome to the Car Dealership Podcast, your go-to source for all things AI and innovation in the retail automotive industry. Supported by AutoChat.ai, this show brings you insightful interviews with industry leaders, cutting-edge discussions about emerging technology, and real-world strategies for driving dealership success. If you’re looking to stay ahead of the curve and harness the power of AI to elevate your automotive business, then you’re in the right place. Tune in and discover how to adapt, innovate, and thrive in the fast-paced world of car sales.
Episodes
17 episodes
Rolf Westgeest: Why Your Car Listings Are Invisible to Buyers and How to Fix It
Most dealers think the problem is the price. It's not.Rolf Westgeest is the founder of EuroStocks.com and one of Europe's most experienced voices in automotive digital retail. He has spent 20 years inside the European automo...
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43:28
Stefanie van Dijk: Why Customers Drive Past Four Dealers to Buy From a Fifth
What if the biggest problem in your dealership isn't your tools, your leads, or even your team but the conversations you're not having?That's the thread running through my chat with Stefanie van Dijk, and it might just be the most...
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38:03
Bart Pellis: Why Car Dealerships Are Selling More and Earning Less (And How to Fix It)
What if the real problem in automotive retail isn’t too little technology, but too little purpose?In this episode of The Car Dealership Podcast, I sit down with Bart Pellis, a marketing strategist, advisor, and keynote sp...
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1:00:37
Ysai Laumen: How to Make Your Dealer Website Convert More Leads
Every dealer wants more leads, more trust, and more sales. But here is the uncomfortable truth. Many still treat their website like a digital brochure instead of the online version of their showroom. And in 2025, that gap is costing real money....
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43:02
Derek Verpooten: How Autotelex Is Changing the Game for Dealer Groups in Europe
In this episode, my guest is Derek Verpooten from Autotelex Belgium. Derek Verpooten is a father of three with a lifelong passion for cars, motorsport, and cycling. With more than 25 years in the automotive industry, and the last decade ...
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47:19
Jacqui Barker: How Dealers Can Stay Ahead in the Next Big Shift
In this episode my guest is Jacqui Barker, Global OEM Strategy Director at Keyloop. Jacqui’s career path has taken her from the early days of car magazines, through AutoTrader’s shift from print to digital, and now into helping OEMs and ...
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43:17
Paul de Vries: The One Mistake That’s Costing Dealers Sales
In this episode, my guest is Paul de Vries, founder of DCDW (Digital Car Dealer Workshop) and a familiar face in the European automotive industry. Paul has worn just about every hat in the business—from pumping gas at a Volkswagen statio...
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41:38
Johan Verbois: The Untapped Power of Used Cars
In this episode, my guest is Johan Verbois, founder of MA5, a used vehicle consulting, an international consulting firm specializing in used vehicle operations, remarketing, and residual value management.Johan’s journey into autom...
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48:11
John Lin: How to Future-Proof Your Car Dealership
In this episode, my guest is John Lin, a renowned speaker, China expert, and platform evangelist, known for his unique ability to bridge Eastern innovation with Western business practice. As a regular columnist for Twinkle Magazine and a...
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47:03
Steven van Belleghem: The New Rules of Customer Experience.
In this episode, my guest is Steven van Belleghem, a globally recognised expert in customer experience and the impact of technology on business. He’s the author of several bestsellers, including When Digital Becomes Human, C...
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46:43
Martijn Bovee, Louwman Dealer Group: How to Cut Millions in Dealer Costs Without Sacrificing CX.
In this episode, my guest is Martijn Bovee, Marketing Director at Louwman Dealer Group—one of the largest dealer groups in the Netherlands. With prior experience as General Manager at Auto.nl, a pioneer in online car retail, Martijn combines de...
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48:00
Johan Sundstrand: How Phyron Is Helping Dealers Turn Static Inventory into Scalable Video That Sells.
In this episode, my guest is Johan Sundstrand, CEO and co-founder of Phyron, a company that’s helping car dealers turn their inventory data into high-quality videos at scale.We talk about how Johan went from running Sweden’s largest golf...
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45:00
Stephen Whitton: What If Mental Health Was the New KPI? A Conversation That Needs to Happen.
In this episode, my guest is Stephen Whitton, founder of MenAble, a UK-based initiative focused on improving mental health in the automotive industry. We talk about what mental health really looks like behind the scenes in...
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48:07
Joost Nieuwlaar: How to Build a High-Converting Dealership Website
In this episode, my guest is Joost Nieuwlaar, a digital consultant at Datamotive, Joost has been active in the digital automotive world for more than seven years. He helps dealer holding companies and car companies optimise thei...
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41:07
Alex Gaspar: How AutoDialog Is Helping Dealers Automate After-Sales at Scale
In this episode I sit down with Alex Gaspar, founder of AutoDialog, to unpack a seriously inspiring transformation—from being pulled out of school to save his family’s dealership, to building one of Belgium’s most respected automotive groups, a...
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41:00
Miguel Michiels: How AI is Revolutionising Car Dealerships
In this episode, I sit down with Miguel Michiels, COO of AutoChat, to explore how AI is transforming the car business from the inside out. Miguel has spent over a decade in automotive retail, helping dealerships and leasing compan...
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46:29
Michiel Borst: Why AI is the Secret Weapon for Dealerships
Welcome to the First Episode of The Car Dealership Podcast! In this episode we’re diving deep into how AI and digital communication are reshaping the automotive industry. No overhyped buzzwords—just real conversations about what’s a...
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25:45