Bitter Waitress
Welcome to the wild world of the service industry! Where the ice machine is always broken, the walk-in fridge is therapy, and someone will ask for their fifth refill of Diet Pepsi.
Join your host, a battle-tested server with years of unforgettable shifts, for weekly 15-minute episodes featuring the wildest, weirdest, and most wonderful tales from restaurant life. From guests who were supposed to meet each other but waited at opposite ends of the restaurant… to the table that tried to tip with a “rare” two-dollar bill… every episode proves that you can’t make this stuff up.
But here’s the twist:
We keep it funny—not mean.
When someone sends back their mashed potatoes for looking “too fluffy,” you don’t have to be rude. The story tells itself.
Whether you're a restaurant veteran, a retail survivor, a diner who wonders what really happens behind those kitchen doors, or just someone who loves a good story, pull up a chair.
New episodes drop weekly. No substitutions, please.
Perfect for: Restaurant workers, food-service survivors, anyone who’s ever wondered why their server is laughing in the kitchen, and people who know customer service is basically extreme sports with aprons.
Warning: May cause uncontrollable laughter, sudden respect for service workers, and the urge to tip your server extra.
Episodes
14 episodes
Episode 14: Replaced by Robots - When AI Takes Your Order
The robots are coming for our jobs... and honestly? They're doing pretty well :0In this episode, I put AI to the test by running real customer service role plays with two different AI's: Miles from Sesame and Claude from Anthropic. I thr...
Episode 12: The Bots Are Coming - AI, Robots & the Future of Restaurant Service
In this episode, we're diving into the world of restaurant automation and asking the question everyone in the service industry is thinking: will robots replace us?I share my real experience being served by a robot at a chain restaurant, ...
Episode 11: The Customer Side - Comedy, Chaos & Restaurant Confessions with Bob Lement
In this episode, we're flipping the script. Instead of hearing from servers, we're sitting down with Bob LeMent :) He's a comedian and storyteller with 26 years of podcasting experience on Static Radio and he'll be talking about restauran...
Episode 10: Serving Up Laughs - Comedy Club Chaos from Behind the Tray with Scott Edwards
What happens when you're trying to serve drinks and dinner while a comedian is absolutely crushing it on stage?In this episode, I'm chatting with Scott Edwards, a man who has spent over 40 years on the fringe of show business producing l...
Episode 9: Going Once, Going Twice, SOLD! - Auction Adventures & Fabric Finds with Etsy Reseller Kira Hartley Klinger
If you think the restaurant industry has wild characters, wait until you hear what goes down at auctions.In this episode, I'm sitting down with my friend Kira, a vintage fabric reseller on Etsy who has seen it ALL. From smoot...
Episode 8: My Feet Hurt! - The Foundation of Service - Why Your Feet Matter More Than You Think
Ask any server what hurts most after a double shift, sometimes it's their heads from the craziness of the day but generally it's their feet!Your feet are the unsung heroes of the service industry - carrying you through endless hours of s...
Episode 7: Hangry Adults - When Grown-Ups Act Like Toddlers at Restaurants
We've all been hangry, that uncomfortable mix of hunger and irritability that makes everything feel more difficult. But here's the thing: being an adult means managing that feeling without taking it out on the people trying to help you.I...
Episode 6: TMI - When Customers Overshare
In this episode, we're talking about oversharing — specifically the kind that happens in restaurants, at counters, and in places where someone is legally required to be polite to you.From customers announcing their urgent bathroom needs,...
Episode 5: "Do You Know Who I Am?" - When Customers Think Their Job Title Matters
In this episode, I'm talking about a customer who tried to flex their job title and "important position" to get what they wanted — a limited-edition Bearista cup from Starbucks.We're diving into the weird phenomenon of customers who genu...
Episode 4: "Did You Want Alcohol in That?" - Why Servers Are Smarter Than You Think
In this episode, I'm telling the story of the time a customer called me stupid for asking a perfectly reasonable question: "Did you want alcohol in that?"But here's the thing... servers aren't stupid! We're college students working on de...
Episode 3: Restaurant Flair - Why Servers Have Mixed Feelings About Uniform Accessories
Ever been told your work uniform needs more "personality"? In this episode, we're talking about flair — those buttons, pins, accessories, and decorative add-ons that restaurants sometimes require as part of the dress code.I'm sh...
Episode 2: More Please...
"Oh, can I also get..." – The four words that haunt every server's dreams.This episode dives into the customers who treat their server like a personal marathon runner, revealing each request one at a time like they're unwrapping the worl...
Episode 1: I Can't Turn It Off!
Once you've worked in restaurants, you're cursed with server vision forever. That relaxing bakery date with my husband? Yeah, that became me mentally reorganizing their display case, tracking every customer interaction, and catching the exact m...
