
The Near Memo
Exploring the big stories for the week at the intersection of local business & marketing across the spectrum of search, social and commerce. With Greg Sterling, Mike Blumenthal & David Mihm.
Episodes
216 episodes
How to Stay Verified on Google, Where Search Is Headed, and What’s Up with Siri?
In this episode, Mike and Greg break down three major developments shaping the local search and AI landscape. First, they tackle the growing wave of Google Business Profile suspensions caused by rigid, AI-driven video verification—where ...
•
36:31

Google’s Next Move: AI, Antitrust Battles & the Decline of Search
In this episode of The Near Memo, Greg Sterling and Mike Blumenthal break down some of the biggest tectonic shifts happening at the intersection of AI, search, and antitrust law. The focal point? Google's claim that its Gemini AI now b...
•
29:29

Clicks Are Dead, Reviews Are King: Surviving Google’s AI Local Shakeup
In this jam-packed episode of The Near Memo, hosts Greg Sterling and Mike Blumenthal welcome back Adam Dorfman, VP of Product at BirdEye, for a timely deep dive into the ever-shifting world of local SEO, ...
•
39:01

SEO Tactics from the Frontline: Real User Behavior in AI Overviews - Part 2 of the UX Study Analysis
Welcome to Part 2 of our deep dive into the most revealing SEO and UX research of 2025.In this episode of the Near Memo podcast, Greg Sterling, Kevin Indig, and Eric Van Buskirk break down how users actually interact with AI Overviews on Go...
•
24:00

Trust Before Clicks: What Google’s AIO UX Study Reveals About Real User Behavior
🎙️ Trust Before Clicks: What Real Users Do With Google’s AI OverviewsWe’ve all seen the headlines: Google’s AI Overviews (AIOs) are changing search forever. But how do real people actually use them?In this episode of Th...
•
32:37

Google's Power Grab: AI Journeys, Monetized Moments, & the End of SEO as We Know It with Cindy Krum
In this thought-provoking episode of the Near Memo podcast, SEO veteran Cindy Krum joins Greg Sterling and Mike Blumenthal to unpack how Google's evolving use of AI, including MUM (Multitask Unified Model), is reshaping the search landscape. Kr...
•
45:44

AmpUp Webinar, Yelp’s Antitrust V Google, Google AIO for Local Reviews, ChatGPT Gets Product Search
00:00 GatherUp's AmpUp Webinar Overview05:56 Yelp Antitrust Case Insights13:32 Google Local Review's AI Overviews and Their Impact26:45 ChatGPT's Shopping Capabilities and Future DirectionsIn this episode, Greg and Mike disc...
•
33:03

Know Before You Go: New on GBP Profiles, G Under Legal Fire, & the Coming Shift in Search
We discuss the latest developments in Google's antitrust trial and the introduction of new AI features in Google Business Profiles. They explore the implications of these changes for local SEO and user experience, as well as the potential futur...
•
30:16

The Future of Reviews: What Businesses Need to Know
Greg Sterling, Mike Blumenthal, and Sammy Paget of BrightLocal discuss the evolving landscape of consumer reviews, focusing on how consumer behavior has changed over the years, the importance of businesses responding to reviews, and the impact ...
•
Season 3
•
Episode 23
•
30:40

From Stars to Skepticism: How Reviews Evolved & Why Trust Is Declining - Sammy Paget Interview Part1
01:59 Evolution of Consumer Review Behavior05:03 Trust in Reviews: A Declining Trend08:14 The Impact of Fake Reviews and AI14:18 Alternative Review Platforms and Their Trustworthiness19:30 Key Findings from the 15-Year Review St...
•
Season 3
•
Episode 23
•
29:48

Google’s Euro DMA Headaches, GBP Local Chaos AND Uncharacteristic Google Comms & AI Search Futures
In this milestone 200th episode, the NearMemo crew unpacks Google’s mounting regulatory woes in Europe, including fresh scrutiny under the Digital Markets Act. Mike breaks down a storm of GBP bugs and business suspensions and ponders the fact t...
•
Season 3
•
Episode 22
•
35:39

Surviving the New Google: Suspensions & Appeal Delays, AI Overviews, & the Future of Local Marketing
Greg Sterling and Mike Blumenthal discuss the current state of Google suspensions, the impact of AI overviews on local search traffic, and the evolving landscape of digital marketing strategies. They emphasize the importance of businesses becom...
•
Season 3
•
Episode 21
•
23:51

EU Targets Google, Listings Get Suspended, and AI Heats Up: Search is Changing Fast
In this episode, Greg and Mike discuss the recent EU findings regarding Google's non-compliance with the Digital Markets Act (DMA), the implications of algorithm changes leading to increased suspensions and verifications, and the evolving lands...
•
Season 3
•
Episode 20
•
32:27

Google GBP Suspensions Update, AI in Local Search, Google Selling Chrome? & Tesla’s Brand Freefall
Buckle up for another Near Memo packed with search drama, AI experiments, and a high-speed Tesla takedown. Mike and Greg dive into Google’s ongoing Business Profile suspensions, unpack the latest AI-driven search changes, and speculate on wheth...
•
Season 3
•
Episode 19
•
38:53

The Rise of GBP Suspensions, Is Google's 5 trillion search number real? New AI Mode IS the Future
00:00 Overview of Topics01:07 Increase in Business Suspensions - Resinstatements very slow06:27 Google's Search Query Insights - Is Google Cooking the Books?21:03 Google's AI Mode as the Future of SearchWe discuss the recent...
•
Season 3
•
Episode 18
•
31:23

The Evolution of Local Inventory Solutions with Michael Carini, Last Mile Retail
00:00 Introduction to Last Mile Retail06:04 Evolution of the Business Model11:35 Market Changes and Competition17:03 Understanding Good Local SEO23:03 Microsite Strategy and Implementation29:47 The Role of AI in Marketing St...
•
Season 3
•
Episode 18
•
48:16

Unlocking Google Business Profile Secrets with Brad Wetherall - ex Director of GBP Support
The Near Media team + several Google Product Experts and Brad Wetherall discuss various aspects of Google Business Profiles, including internal mobility at Google, the challenges of maintaining institutional knowledge, and the complexities of r...
•
Season 3
•
Episode 18
•
1:04:53

Missing Google Reviews, Ask for me - SMB Timesuck, Gemini Reasoning Model is Future of Local Search
Greg and Mike discuss various topics related to Google's recent changes and features, including issues with review counts on Google Business Profiles, the introduction of the Ask for Me automated calling feature, and the implications for small ...
•
Season 3
•
Episode 18
•
36:31

Google Maps: New Features, The Importance of Brand and Declining Review Trust
In this episode, Greg and Mike discuss the 20th anniversary of Google Maps, highlighting its evolution and new features. They delve into the newest Map Top Lists feature, the implications of recent messaging features for businesses and the ongo...
•
Season 3
•
Episode 18
•
43:26

Google Review Fraud, FTC & Business concerns: Interview with Curtis Boyd, Transparency Company, P#2
In this episode, Mike Blumenthal and Greg Sterling continue their discussion with Curtis Boyd, CEO of the Transparency Company, focusing on the pervasive issue of review fraud. They explore the current landscape of consumer trust in online revi...
•
Season 3
•
Episode 18
•
22:23

Google Review Fraud & Its Economic Impact: Interview with Curtis Boyd, Transparency Company, P#1
In this episode, Greg Sterling and Mike Blumenthal discuss the state of review fraud with Curtis Boyd, CEO of the Transparency Company. They explore the complexities of fake reviews, including the different types and metrics used to identify th...
•
Season 3
•
Episode 17
•
32:37

Navigating Google Reviews - Part 2 of Brad Wetherall, ex-Director of Operations GBP support, Interview
In this episode, Greg and Mike welcome Brad Wetherall, former Director of Operations for Google Business Profile and now CEO of Bitwise Consulting. They discuss the challenges of fake reviews, Google's approach to detecting and managing them, a...
•
Season 3
•
Episode 16
•
39:42

How Does Google GBP Support Really Work? Brad Wetherall, ex-Director- Support Operations, Interview
Ever wonder how GBP twists the dial to approve an edit? Why they use video verification and what a trust score is? In Part 1 of this interview we learn the answers to those many questions and more. 00:15 Introduction to Brad Wether...
•
Season 3
•
Episode 15
•
33:20

2024 Local SEO Highlights: Brand Power & Local; AI's Search Shake-Up; DMA reshaping Search
Google Leaks & NavBoost: How Engagement & Brands Shape Local SEO Rankings in 2024: Mike unpacked revelations from Google's algorithm leaks and their likely importance for Local SEO. We dove into "NavBoost," a technique ...
•
Season 3
•
Episode 14
•
40:05

Exploring Google’s DMA Compliance & User Search Behavior with Siinda’s Stephanie Verilhac
Stephanie Verilhac of Siinda discusses the EU's Digital Markets Act (DMA) and its impact on search behavior. Siinda's research with Near Media showed Google's dominance persists despite compliance changes, with users favoring its ecosystem. Reg...
•
Season 3
•
Episode 14
•
34:23
