
System Admin Insights
A podcast for the humans behind HR tech. We dive into the systems, strategies, and stories that keep talent operations running. Real talk, smart tips, and community for HR system admins who make it all work.
Episodes
16 episodes
Kaitlyn Faile on Building AI Tools Without Coding
Kaitlyn Faile shares how she built AI-powered apps using tools like Claude and v0.dev—without writing code. She explores decision fatigue, low-code platforms, and how AI empowers HR pros to build smart tools faster.
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Season 1
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Episode 16
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12:47

iCIMS Hacks: Merging Workflows & Tracking Offers (6/6/25)
iCIMS admins break down lessons from real-world merger projects: planning workflows, tracking offer cycles with iForms, and reporting stage-level data. Practical tips for anyone managing system complexity.
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Season 1
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Episode 15
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53:32

iCIMS Hacks: Fixes for Spam, Fields & Formatting (5/30/25)
From hidden fields to AI applicant spam, iCIMS admins unpack real-world challenges and solutions. Learn about quick info icon bugs, phone formatting tricks, and a free tool for better training content. A short, sharp session with plenty to take...
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Season 1
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Episode 14
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52:00

Meet Natalie Duncan: A Journey of Passion, Purpose, and iCIMS Mastery
Natalie Duncan shares her journey from hospitality HR to iCIMS expert, offering rich insights on dashboard design, system adoption, AI's creative potential, and building tech with dignity. Learn from her experience and explore how thoughtful co...
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Season 1
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Episode 13
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1:26:34

iCIMS Hacks: AI Risks, SEEK Issues, and Recruiter Alerts (5/23/25)
AI risks, job board blockers, and recruiter alerts — this episode covers real-world iCIMS admin challenges and takeaways from our latest community call. From SEEK integration struggles to AI transparency concerns, hear what your peers are learn...
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Season 1
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Episode 12
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51:58

iCIMS Hacks: Reduce Drop-Off and Boost Form Efficiency (5/16/25)
Save time and reduce drop-off with smart iCIMS form strategies. Learn how to enable “save and return later,” use pre-population, and align compliance with a proactive good faith statement. Insights from real admins tackling real system issues.<...
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Season 1
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Episode 11
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1:00:10

iCIMS Hacks: Event notifications, hybrid interviews, and time-zone tips (5/9/25)
Event notifications, hybrid interview hacks, Paradox pros & cons, and a must-know time zone tip. Real iCIMS users solve real admin headaches in this Free Friday session. Hear what’s working (and what’s not) across the SAI community.
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Season 1
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Episode 10
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51:02

iCIMS Hacks: Smarter Reporting with Scheduled Reports (5/2/25)
Learn how iCIMS pros use scheduled reports, naming conventions, Power Automate, and smart limits to streamline reporting. Real tips from system admins who’ve done it all—plus new insights even the experts didn’t know.Join Free Friday Cal...
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Season 1
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Episode 9
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52:52

iCIMS Hacks: Data Purging, Texting ROI, and Approvals (4/25/25)
Tips from iCIMS experts! Learn about purging data early, customizing portal labels, setting proactive privacy policies, using WhatsApp with Text Engagement, tracking texting ROI, and handling job approval paths. Join us to sharpen your system a...
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Season 1
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Episode 8
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55:32

iCIMS Hacks: Filters, APIs & a Theme Song (4/18/25)
From dynamic filtering hacks to API tricks, this post-show is packed with takeaways from our iCIMS power users. Hear how one call sparked three new reporting ideas, revealed a hidden permissions tip, and even debuted a theme song!
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Season 1
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Episode 7
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54:19

From Admin to Architect: Cheryl Callaway’s HR Tech Journey
Cheryl Callaway, well-known in the iCIMS community for her sharp insights and generous support, joins Alex to talk career pivots, system admin smarts, and how to balance creativity with analytics in HR tech. From revamping workflows to decoding...
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Season 1
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Episode 6
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39:14

Andreea Wade on AI, UX & Staying Human
Andrea Wade joins Alex Marcus for a wide-ranging conversation on AI, startup grit, career zigzags, ethical tech, and why some things should always stay clickable. From coding in Romania to selling her AI company to iCIMS, Andrea’s story is bold...
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59:36

Building a Talent Tech Giant with Colin Day
Colin Day, founder of iCIMS, shares the wild ride from bootstrapped beginnings to industry leader—how bold pivots, customer feedback, and staying focused on talent acquisition shaped the company. A candid and insightful conversation for HR tech...
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Season 1
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Episode 4
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49:29

Adoption, AI, and a Dash of Humor: Greg Mendez on Getting HR Tech Right
Greg Mendez, Senior Talent Systems Analyst at NYU, joins Alex Marcus to talk HR tech success: how to drive end-user adoption, spot red flags in system selection, and use AI to recover your most precious resource: time. Hear lessons from the fie...
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Season 1
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Episode 3
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1:30:04

What Really Derails HR Tech Implementations: Insights from the Field
Veteran experts Vivian Larsen and Seena Mojahedi join Alex for a frank conversation on HR tech implementations. From governance gaps and stakeholder misalignment to ROI, turnover, and system admin burnout, this episode covers the critical issue...
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Season 1
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Episode 2
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53:21

iCIMS Hacks: Confidential Jobs, Workflow Wins & DIY Sites (4/11/25)
Confidential job postings, field overwrite fixes, career site DIY tips, and AI-powered troubleshooting—all covered in this week’s Free Friday Call for iCIMS customers. Hear from Greg Mendez, Natalie Duncan, Paul Day, Kaitlyn Faile, Vivian Larse...
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Season 1
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Episode 1
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57:19
