Business with the Donnos
Join the Donno family each week as we share the real highs and lows of running a business together—mixing practical advice with unfiltered stories from behind the scenes of family life and entrepreneurship.
Email jade@1accounts.co.uk with any questions or just DM or comment on our episodes!
Episodes
16 episodes
Breaking the System: Why Processes Matter
"Breaking the System: Why Processes Matter" explores the transformative power of well-designed business processes through the candid lens of a father-daughter business team. When Paul initially built his accountancy practice, everything remaine...
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Season 1
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Episode 16
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26:00
Your Business Can't Afford to Say Yes to Everything
Have you ever felt guilty saying "no" to a potential client or business opportunity? You're not alone. As business owners, we're conditioned to chase every pound and please every customer—but what if this approach is actually holding you back?<...
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Season 1
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Episode 15
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32:06
Family Business Game-Changers
Ever noticed how successful entrepreneurs like Richard Branson seem to have endless time while running massive companies? Their secret isn't superhuman productivity—it's strategic delegation. After encountering a relaxed business o...
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Season 1
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Episode 14
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30:16
"I Don't Make Dad Jokes" and Other AI Impossibilities
The AI revolution isn't just for tech giants—it's transforming how small businesses operate right now. In this eye-opening conversation, Jade and Paul Dono break down the practical ways artificial intelligence is already working behind the scen...
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Season 1
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Episode 13
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29:22
The Great Work Debate: Home vs Office
The workplace has undergone a seismic shift since 2020, leaving business owners grappling with fundamental questions about where and how their teams should work. Jade and Paul Dono tackle this pivotal debate with refreshing honesty and practica...
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Season 1
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Episode 12
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29:31
Why Smart Business Owners Embrace VAT Instead of Fighting It
Fear of crossing the VAT threshold is stunting the growth of countless UK small businesses. We've witnessed business owners take drastic measures—including temporarily shutting down operations—just to stay below the £90,000 mark and avoid VAT r...
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Season 1
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Episode 11
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33:32
How to Actually Enjoy Your Holiday When You Own a Business
Ever wondered how to take a proper holiday when your business relies on you? For family businesses, this challenge multiplies when several key people want to vacation together. How do you keep operations running smoothly while actually enjoying...
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Season 1
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Episode 10
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33:45
Charge What You're Worth (Before You Burn Out)
Struggling to price your services confidently? You're not alone. This candid conversation between Jade and Paul Dono tackles the widespread problem of business owners undervaluing their expertise and time.We've noticed a pattern across ...
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Season 1
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Episode 9
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40:47
Apprenticeship vs University: Finding the Right Path
The age-old question of whether to pursue university education or an apprenticeship remains a pivotal decision for young people and businesses alike. After attending an enlightening debate at Cambridge University on whether graduates can compet...
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Season 1
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Episode 8
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38:48
Theatre Chairs and Popcorn: Making Balance Sheets Make Sense
The heartbeat of your business isn't your profit and loss statement—it's your balance sheet. We pull back the curtain on this misunderstood financial document that reveals the true strength of your company.While most small business owne...
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Season 1
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Episode 7
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31:51
The Essential Guide to KPIs for Family Business Success
Key Performance Indicators offer a tangible way to measure business performance and track progress toward growth goals. We pull back the curtain on how these metrics can transform decision-making and provide early warning systems for potential ...
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Season 1
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Episode 6
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39:39
Episode 5 - Dealing with Change – Without Losing Your Head (or Your Team)
In this week’s episode of Business with the Donnos, we’re diving into one of the biggest challenges in any business – dealing with change (and not losing your team – or your sanity – in the process).Paul admits he’s got a...
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Season 1
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Episode 5
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34:33
Episode 4 - Moving Offices - The good, the bad and the bubble wrap
This week on Business with the Donnos, we’ve been surrounded by boxes, cables, and more keyboards than we care to admit – because we’re moving offices!In this episode, we share the highs, lows, and hard-earned lessons fro...
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Season 1
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Episode 4
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34:59
Episode 3 - What Great Customer Service Actually Looks Like
This week on Business with the Donnos, we’re diving into all things customer service – the good, the bad, and the unforgettable.We’re sharing our own experiences (including a few horror stories), what we discussed in our latest ...
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Season 1
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Episode 3
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35:02
Episode 2 - Is It Worth It? – The Truth About Industry Events
In this episode, we’re fresh from attending two very different industry events – and we’re unpacking the good, the bad, and the slightly awkward!We chat about what we actually got out of these days away from the office, from making genui...
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Season 1
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Episode 2
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31:25
