Buzzsprout terms, policies, and legal bits

When you use our services you entrust us with YOUR valuable information. We have made it a priority to protect your data and to provide you with choices about controlling it.

We try to make all our policies as clear, fair, and readable. Please take the time to review our Terms of Service, Refund Policy, Privacy Policy. European Union and Switzerland customers should review our Privacy Shield and GDPR pages.

Buzzsprout's primary data and servers are hosted at Rails Machine's data center (Atlanta, GA).

The data center is Type 2 SSAE 16 SOC 1 accredited and includes keycard protocols, biometric scanning protocols, armed guards, and round-the-clock surveillance. Our environment is colocated, meaning we have full control of the physical environment and only our policies affect the access and use of the hardware, network and software. We provide multiple levels of backups and redundancy to ensure uptime and peace of mind. Buzzsprout itself has not undergone a SOC audit, but our data center has. A copy of the most recent SOC report may be provided on request after completing an NDA.

We use technical and physical controls designed to prevent unauthorized access to personal data. We restrict access to personal data only to our employees, contractors and agents who require access to operate, develop or improve our service. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.

Access to your Information (DSR requests)

All personal information stored in Buzzsprout can be accessed, modified, and exported through the web interface. You can read more about personal information deletion in our privacy policy. For help performing an export and/or deletion of personal data please email us at privacyshield@buzzsprout.com. We will respond to these requests in under 30 days, as required under GDPR.