Troubleshooting for Podcast Directories

Here, we'll talk you through some common issues that podcasters run into when submitting their podcasts to the directories. You can always reach out to us directly at support@buzzsprout.com, too, and our Podcaster Success team would love to help!

Why does it say that my RSS feed is missing an email?
Some podcast directories require you to add an email to your RSS feed to verify that you own the podcast. You can add the email by heading to Directories > Email Verification in your Buzzsprout account. We'll add the email to your RSS feed within a few minutes. Once it has been updated, give the directories about an hour to recognize the change before you submit again! 

My podcast was rejected by a directory. What can I do?
Email the Buzzsprout Podcaster Success team! We can review your rejection message and podcast to try to locate what might have gone wrong. If we cannot find the problem, then we will give you contact information to reach out to the platform directly.

Why did my Spotify listing disappear?
Spotify has specific requirements for the music that it allows on its platform. So it's common for Spotify to flag and remove an episode because of the music included in your podcast. Find more in this article about listing takedowns or email us.

I see my podcast on a directory, but it's not showing as listed on Buzzsprout. Why?

Most of the time, as soon as you are approved on a new listing, we will automatically update your Directories page to show that you are listed. If your podcast is listed on a platform and we don't show that in your account, email the listing URL to us and our team will make sure to get that updated for you. 

Why is my podcast not in the search results yet?
Even after your podcast is approved, it can take a couple of days for it to appear in a directory’s search results. This is totally normal! We'd recommend searching for the full name of your podcast on each platform. And, if your podcast doesn’t show up after a week, reach out to our Podcaster Success team, and we can help with next steps.

We're ready to help! Reach out to us at support@buzzsprout.com.